I hate...
1. Customers who look surprised when I tell them how much they have to pay at the till.
2. Customers who don't have their money ready when they get to the till.
3. Customers who don't read signs.
4. Customers who want to pay with a debit card for an amount that is less than a fiver, and whom complain when I tell them I cannot take that form of payment for such a meagre amount.
6. Students who present their discount AFTER the transaction has taken place.
7. Students whose grasp of English is so poor that when told they cannot use their 10% discount on a 20% off day, they think we are being mean, even though we try to point out the pack they are getting twice the amount of discount.
8. Till rolls where the red stripe appears halfway through the roll, thus prompting it's extraction to replace it with a fresh roll too soon.
9. Customers who believe that 'a bit' is a unit of measurement.
10. Customers who use words like 'thingamy' and 'whatsitcalled' to describe what they need, and then get exasperated when the staff are unable to help them.
11. Customers who come onto the shop floor after the lights have dimmed, minutes until the store closes.
12. Customers who get shitty when told the store is about to close
13. The lady customer who comes in every November to purchase ribbons who will not accept a basket for the mass of reels she plucks from the shelves, who insists on taking up the whole of the front cutting desk, and who insists on reeling off exactly what she wants from each one instead of giving precise measurements. She is also rude to other customers and any staff who try to help her.
14. Customers who aren't looking where they are going and end up in the area behind the till/cutting desk.
15. Customers coming behind the cutting desk to use the measuring rule.
16. Customers who take the PVC rolls off the dress wall by themselves because they haven't read/ignored the 'Only members of staff are allowed to handle rolls of PVC'.
17. Customers who only know one word to describe what they are looking for, e.g. daffodils, and do not understand you when you say you haven't got any.
18. Customers who tell me we don't stock enough buttons. We have over 1,000 different typrs of buttons.
19. Children who stand in front of the cotton bank, running their dirty fingers up and down the cottons because 'they make a cool sound'.
20. Mothers who believe the shop to be a creche and assume that the members of staff will look after their children while they go shopping.
21. Mothers who get angry with us when we tell little Johnny or Mary not to touch the mirror display/scissors/anything dangerous.
22. Mothers who park their padded wheelbarrow of a buggy right down the middle of an aisle so no one can get past.
23. The impatience shown by various types of customer while waiting for the lift to ascend.
24. Customers who exclaim loudly that we are rip off merchants and they can get the same item for cheaper at X, Y or Z. Please do.
25. Children who are too big taking a ride on the display rocking horse for kids no older than 5.
26. Getting onto the shop floor every morning to find that yet again, the cleaner has knocked her hoover into the buckle stand and left them all over the floor.
27. Members of staff telling me all about PROCEEDURES, when they don't follow the proceedures that have been set out for them to follow.
28. Members of staff passing the buck when a special order needs to be placed.
29. Finding bits of soggy half chewed rice cake or biscuit on the floor.
30. Finding dirty tissues on the floor.
